Frequently Asked Questions

How does CallThemForMe work?

It's simple: create a free account, submit a request that tells us who to call (and what about), and we make the call shortly after. Once the call is done, we'll send you a summary of the conversation and how long the call was.

Who is this for?

CallThemForMe can be used by anyone that's living in the US and is authorized to use and pay for online services. We built CallThemForMe for those with 'phone anxiety', a social condition that makes it particularly hard to pick up the phone. After launch, we found that others could make use of the service, like busy office workers and chronic multitaskers.

How can I start for free?

When you first sign up for CallThemForMe, you'll be given one free call to get started. The call can be up to 15 minutes long, and is otherwise exactly the same as your future paid call requests. Just fill out the request and we'll pick up the phone.

Who is making these calls?

CallThemForMe is powered by a distributed team of outgoing professionals with a proven track record working on the phone. We don't work with call centers or outsource calls overseas. Everything is done in-house so that we can maintain our strict security and privacy standards.

How do I pay for more calls?

Call credits are available in different package sizes. When purchasing a package, you have the option to automatically rebuy that package when your remaining balance reaches a threshold of your choosing.

How can I set a limit on call length?

There's an account setting for that — when enabled, we'll cut a call short if it's going to exceed your current balance. You can also add a note in a call request if you want to set a time limit for a particular call.

What can't I request a call for?

Most business or customer service calls during normal US business hours are suitable for CallThemForMe. However, we retain the right to refuse certain requests, including but not limiting to:

  • any call of an obscene, violent, or sexual nature,
  • any call that may violate HIPAA or other consumer privacy laws,
  • informing someone of the loss of a family member or loved one,
  • or taking credit card information or other sensitive personal data over the phone.